Refund Policy

This Money-Back Policy applies to tuition fees listed on our site for cohort-based and self-paced programmes. Separate enterprise contracts follow their own schedules.

If you purchase a programme remotely, you may cancel within fourteen (14) calendar days of payment for a full refund, provided you have not accessed more than the introductory module as defined in the course page. Access beyond that point may reduce the refundable amount.

Where a programme is partially delivered and you withdraw for documented medical or relocation reasons, we may offer a partial credit toward a future cohort. This is discretionary and assessed case by case.

Application fees (if any), third-party certification fees, and optional add-ons clearly marked non-refundable are excluded. Digital materials explicitly downloaded after purchase may be treated as consumed content.

Email hello@onlogic-dataterm.digital with your full name, programme name, payment date, and reason. We confirm receipt within three business days. Keep copies of your payment receipt. Questions: hello@onlogic-dataterm.digital · +66 2 222 2843 · 108 Suapa Rd., Pom Prab, Bangkok 10100, Thailand.

Approved refunds are processed within fourteen business days to the original payment method where possible. If reversal is impossible, we will arrange bank transfer with verification.

If we cancel a cohort, you may choose a full refund or transfer to another date. If we change material terms before start, you may cancel under the cooling-off rules above.

Nothing in this policy limits mandatory consumer rights under Thai law. For complaints, contact us first; you may also refer to consumer protection authorities where applicable.